Pocket Bowlo support

Reporting a problem

Please include:

• Your phone model and iOS or Android version.
• The app version/build, if available.
• The level or match difficulty, and what you were doing.
• What happened and what you expected.
• A screenshot or short video, if it helps. Please crop out personal information.

Never send passwords, payment-card details or sign-in codes.

Progress and saved games

Your progress and settings are saved on your device. Pocket Bowlo does not provide cross-device cloud saves. Deleting the app or clearing its storage may remove your progress.

If a save warning appears, use its retry option. Contact support before reinstalling or clearing storage; we cannot recover a save that exists only on your phone.

Continue resumes an unfinished puzzle or match. It does not appear for a game that has already reached its results screen.

Sound and haptics

Check the game's Settings, your phone's volume and any silent-mode settings. Haptic strength and availability vary by device. Pocket Bowlo has sound effects, but no music.

Offline play and multiplayer

Puzzles, computer matches and local multiplayer work offline. Local multiplayer means two players taking turns on the same phone, not online play.

Downloading updates and syncing optional iPhone Game Center achievements need an internet connection. Game Center achievements do not back up your saved game.

Privacy enquiries

Pocket Bowlo and Ditch Rink Labs are operated by Timothy Jay Christie. Send privacy questions to support@ditchrinklabs.com. See the privacy page for more information.